Incidents and maintenance reported on status page for Beckman Software Engineering https://status.becknet.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ea4e27cb43764f85bd975b712c262e9b.jpeg https://status.becknet.com/ en https://status.becknet.com/incident/233013 Fri, 14 Jul 2023 22:43:00 -0000 https://status.becknet.com/incident/233013#0af3eaebd2fb15bfcb9c05465b98b7d4bc511711ab19177e86734190212289dc Incident On Thursday, 7/13/2023, from 4:45 AM to 9:00 PM, our upstream Internet provider Lumen suffered a major, sustained outage. The outage disabled Internet access for hundreds of companies from Los Angeles up through Santa Maria. Early in the outage -- by 10AM -- Lumen determined that the cause of the outage was a failed interface card in a core router in one of its downtown Los Angeles data centers. Unfortunately, due to a supply chain oversight, there was no spare card in stock at that data center. Lumen had to order a replacement card and have it delivered by courier, which didn't happen until 7PM. Lumen has promised to provide an explanation of this oversight, and what measures it will take going forward to prevent a repeat failure. When that report is issued, we will reproduce the information on this status page. https://status.becknet.com/incident/233009 Fri, 14 Jul 2023 22:37:00 -0000 https://status.becknet.com/incident/233009#38bad4ed43e1306ef6e560aa862f60609b051e018f427048055ca745fabc56c1 Incident It should be back online by 5PM PDT. https://status.becknet.com/maintenance/232943 Fri, 14 Jul 2023 17:24:28 -0000 https://status.becknet.com/incident/232943#478a546c781a6de4b84cfd662a7454e32a063d87798adaaf887305a97fd2d5e3 Maintenance We are deploying a new status page at https://status.becknet.com. By hosting this status page offsite instead of onsite, you'll be able to check automated status sensors using mobile devices on a cellular connection. We will also post notices here about the progress of scheduled and unscheduled maintenance activities. This change will not impact Internet services.